Term & Conditions
Updated: Jul 09, 2024Future New Investment & Real Estates INC, 16192 Coastal Highway, Lewes, Delaware 19985, County of Sussex
We recognize the importance of your privacy and take your privacy very seriously. Please read this Privacy Policy carefully, which sets out how we collect, use, store and disclose your data, including how we use cookies.
As a global company, we operate in jurisdictions with varying data privacy laws. In particular, we comply with Regulation No. 2016/679, commonly known as the General Data Protection Regulation (“GDPR”).
In this Privacy Policy, we, as the data controller, mean Future New Investment & Real Estates INC, a company incorporated in the USA with a registered office at 16192 Coastal Highway, Lewes, Delaware 19985, County of Sussex.
This Privacy Policy explains about:
Personal Information We Collect
When We Collect Personal Information
How We Use Your Information
Disclosure of Personal Information
Cross-border Disclosure of Personal Information
1. Personal Information We Collect
We collect personal information about you in order to provide you with our services, including to facilitate your travel bookings and arrangements, which are accessible at www.heyotrip.com (the “Website”).
In doing so, we may collect the following types of personal information:
- Contact information, including your name, mailing or residential address, email address, telephone number and other contact details.
- Passport information, including your passport number, passport expiration date, and date of birth.
- Billing or payment information, such as your credit card number, cardholder name, expiration date, authentication code and billing address.
- Loyalty program details (such as frequent flyer details).
- Information about your health (if disclosed).
- Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the Website, ad data, IP address and standard web log information.
- Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries.
- Any additional information relating to you that you provide to us through your use of our Website, in person or through other websites or accounts from which you permit us to collect information.
- Information you provide to us through customer surveys or feedback.
- Or any other personal information that may be required in order to facilitate your dealings with us.
2. When We Collect Personal Information
We may collect personal information either directly from you, or from third parties, such as when another person makes a travel booking on your behalf (e.g. a family member or friend).
We may collect this information when you, or a third party acting on your behalf:
- Registers on our Website
- Places an order on our Website
- Communicates with us through correspondence, chats, email, or when you share information with us from other social applications, services or Website
- Otherwise interacts with our Website, services, content and advertising. In addition, when you apply for a job or position with us, we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees.
3. How We Use Your Information
We may use the information we collect from you to provide you with our services and improve your experience with us, including to:
- Personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- Improve our Website in order to better serve you
- Allow us to better service you in responding to your customer service requests
- Administer a contest, promotion, survey or other Website feature
- Quickly process your transactions
- Ask for ratings and reviews of services or products; and
- Follow up with you after correspondence (live chat, email or phone inquiries).
4. Disclosure of Personal Information
We may disclose personal information for the purposes described in this Privacy Policy to:
- Our related bodies corporate and travel service providers that you have booked with (such as airlines, accommodation providers, tour operators and other travel service providers)
- Our employees and agents
- Third party suppliers and service providers (including providers for the operation of our Website and/or our business or in connection with providing our products and services to you)
- Payment systems operators (eg merchants receiving card payments)
- Our existing or potential agents, business partners or partners
- Our sponsors or promoters of any competition that we conduct via our services
- Anyone to whom our assets or businesses (or any part of them) are transferred, or will potentially be transferred to; or
- Other entities, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
5. Cross-border Disclosure of Personal Information
We may disclose your personal information to international third parties, including countries outside the European Economic Area (EEA) (collectively “Cross-border Disclosure”), generally to arrange travel with a travel service provider on your behalf. Whenever we perform Crossborder Disclosures, we will do so in accordance with applicable law and ensure that a similar degree of protection is afforded to it by implementing appropriate safeguards.
Cross-border Disclosures outside the EEA will only be made: