How can we help?
How to change your name, phone number, or password.
Step 1: Log in to your Heyotrip account.
Step 2: Click your profile icon at the top right and go to "Account".
Step 3: In the “Personal Information" section, click “Edit” to change your name or phone number and in the “Account Security” section, click “Update” to enter your old password, new password and confirm it.
Step 4: Click “Save” to apply changes.
✅ Your updated information will be saved immediately after confirmation.