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FAQ

• How to view the latest promotions on Heyotrip

  Stay up to date with the latest offers by visiting Heyotrip's Promotions page to see the latest offers on the Heyotrip app: Go to the home page, Select the Current Promotions button to see all offers. On any page on the Heyotrip app, you can view the latest promotions by tapping the icon and selecting Current Promotions.

• The way to book a hotel room on Heyotrip.

  Step 1: Search for hotels To start booking a hotel, visit the Heyotrip website or mobile app. Simply enter your destination, landmark, or hotel name, and specify your stay dates. Heyotrip's smart search tool will quickly display a list of available options. Step 2: Choose your preferred hotel After reviewing the search results, you can use Heyotrip’s convenient filters to narrow down your options. You can customize your search based on amenities, types of accommodations, budget, and more. Once you find a suitable hotel, click on "View Rooms" to check detailed information about the available rooms. Step 3: Book your hotel room On the hotel details page, you will find comprehensive information about the hotel, including photos, room types, amenities, and pricing. Select the room that best fits your needs and click the "Select Room" button. Step 4: Provide guest details Next, provide your contact details and those of the guest(s) using the service. It’s important to carefully check that all the information you entered is correct and up-to-date. This ensures that you receive important notifications and that your booking process goes smoothly. If you would like to request additional services, please enter your request in the “Additional Requests” field. Step 5: Complete your payment Heyotrip offers several secure payment options to suit your preferences. Select your preferred payment method and follow the instructions to complete the transaction. Make sure to make the payment within the specified time frame to ensure your booking. When paying with cryptocurrency, please choose a currency (FMC, PAYN, USDT), then click "Continue" to proceed to the payment page. Step 6: Receive your payment receipt After completing your payment by scanning the QR code or entering the wallet address and pressing the “Complete” button to confirm your payment, Heyotrip will promptly send your hotel receipt to the email address you provided during the booking process.

• The way to book a flight ticket on Heyotrip.

  Step 1: Visit the website or download the Heyotrip app To book a flight on Heyotrip, you need to visit the Heyotrip website or install the Heyotrip app on your phone. Heyotrip is available on the App Store for iOS devices and on the Google Play Store for Android devices. On the Heyotrip homepage, simply click on the "Flights" section. Step 2: Enter information and search for flights Next, fill in details such as departure location, destination (either an airport or city), departure date, number of passengers, and select the desired class of seat, one-way or round-trip. Finally, click on the "Search" button to find available flights. Step 3: Find a suitable flight On the results page, multiple flight options will be displayed for you to choose from. Don't forget to use the "Sort" function at the bottom of the screen to sort flights by price, earliest departure time, earliest arrival time, or shortest flight duration, etc. Step 4: Enter contact information After selecting your preferred flight, the "Enter Information" page will appear. You should review the flight details and complete the passenger information and contact details. The fare policy will be displayed just below the flight details. If the ticket is refundable or changeable, this information will be shown below as well. If no changes or refunds are allowed, a clear notice will be provided. When entering your contact and passenger information, ensure that you enter your name and other details correctly as per your travel documents (such as your ID or passport). Remember to enter the name without accents and click "Continue." Step 5: Add flight amenities Double-check the information before proceeding. You can choose to add additional flight amenities (if necessary), including adding carry-on baggage or extra checked baggage, before continuing to the payment page. Step 6: Payment This is an important step in the flight booking process on Heyotrip. When you click the "Continue" button, the payment page will appear, displaying the amount to be paid. Heyotrip accepts various payment methods such as international payment cards (Visa/MasterCard), cryptocurrency payments (FMC, PAYN, USDT), etc. You need to make the payment within the specified time shown on the payment page to avoid having your booking request canceled!

• How to protect customer data?

  We will retain your personal data, including your personal data, for as long as necessary to provide and maintain our Site and services, protect our interests or those of you. other party, exercise our legal rights and comply with our legal or regulatory responsibilities. As defined in the CCPA, we do not “sell” your “personal information.”