1.Departing from Vietnam

1.1 From Vietnam to Europe, Australia:

Refund Fee:

Before ticketed flight date: Economy Flex (Y/M/B): 75 USD,  Economy Classic (S/H/K/L/Q): 100 USD, Economy Lite (N/R/T/E): 150 USD, Economy Super Lite (A/G/P): 250 USD, Premium Economy Flex (W): 75 USD, Premium Economy Classic (Z/U): 100 USD, Business Flex (J/C): 75 USD, Business Classic (D/I): 100 USD

On/after ticketed flight date: Economy Flex (Y/M/B): 100 USD, Economy Classic (S/H/K/L/Q): 150 USD, Economy Lite (N/R/T/E): 250 USD, Economy Super Lite (A/G/P): 250 USD, Premium Economy Flex (W): 100 USD, Premium Economy Classic (Z/U): 150 USD, Business Flex (J/C): 100 USD, Business Classic (D/I): 150 USD. 

Exchange fee:

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L/Q): 75 USD per change, Economy Lite (N/R/T/E): 100 USD per change, Economy Super Lite (A/G/P): 150 USD per change, Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 75 USD per change, Business Flex (J/C) permitted without fee, Business Classic (D/I): 75 USD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 75 USD per change, Economy Classic (S/H/K/L/Q): 100 USD per change, Economy Lite (N/R/T/E): 150 USD per change, Economy Super Lite (A/G/P): 250 USD per change, Premium Economy Flex (W): 75 USD per change, Premium Economy Classic (Z/U): 100 USD per change, Business Flex (J/C): 75 USD per change, Business Classic (D/I): 100 USD per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L/Q) 1 piece (23kg), economy economy discount class (N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), premium flexible economy class (W) 2 pieces (23kg/piece), premium standard economy class (Z/U) 2 pieces (23kg/piece), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

1.2 From Vietnam to Northeast Asia (excluding China, Hongkong, Taiwan): 

Refund fee:

Before ticketed flight date: Economy Flex (Y/M/B): 50 USD, Economy Classic (S/H/K/L): 75 USD, Economy Lite (Q/N/R/T/E): 100 USD, Economy Super Lite (A/G/P): 125 USD, Premium Economy Flex (W): 50 USD, Premium Economy Classic (Z/U): 75 USD, Business Flex (J/C): 50 USD, Business Classic (D/I): 75 USD. 

On/after ticketed flight date: Economy Flex (Y/M/B): 75 USD, Economy Classic (S/H/K/L):100 USD, Economy Lite (Q/N/R/T/E): 125 USD, Economy Super Lite (A/G/P): 125 USD, Premium Economy Flex (W): 75 USD, Premium Economy Classic (Z/U): 100 USD, Business Flex (J/C): 75 USD, Business Classic (D/I): 100 USD. 

Exchange fee:

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L): 50 USD per change, Economy Lite (Q/N/R/T/E): 75 USD per change, Economy Super Lite (A/G/P): 100 USD per change, Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 50 USD per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 50 USD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 50 USD per change, Economy Classic (S/H/K/L): 75 USD per change, Economy Lite (Q/N/R/T/E): 100 USD per change, Economy Super Lite (A/G/P): 125 USD per change, Premium Economy Flex (W): 50 USD per change, Premium Economy Classic (Z/U) 75 USD per change, Business Flex (J/C): 50 USD per change, Business Classic (D/I): 75 USD per change. 

Checked baggage:

Flexible economy class (Y/M/B), standard economy class (S/H/K/L), economy discount class (Q/N/R/T/E), super economy discount class (A/G/P) 1 piece of 23kg (To Tokyo/Osaka (except NRT-DAD) 2 pieces of 23Kg), flexible premium economy class (W), standard premium economy class (Z/U) 2 pieces of 23kg (To Northeast Asia (Including NRT-DAD) 1 piece of 23kg) except to Tokyo, Osaka 2 pieces of 23Kg), flexible business class (J/C), standard business class (D/I) 2 pieces of 32kg (To Northeast Asia (Including NRT-DAD), to Southeast Asia 1 piece of 32kg), except to Tokyo, Osaka 2 pieces of 32Kg).

1.3 From Vietnam to China:

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 50 USD, Economy Classic (S/H/K/L/Q): 75 USD, Economy Lite (N/R/T/E): 100 USD, Economy Super Lite (A/G/P): 125 USD, Premium Economy Flex (W): 50 USD, Premium Economy Classic (Z/U): 75 USD, Business Flex (J/C): 50 USD, Business Classic (D/I): 75 USD. 

On/after ticketed flight date: Economy Flex (Y/M/B): 75 USD, Economy Classic (S/H/K/L/Q): 100 USD, Economy Lite (N/R/T/E): 125 USD, Economy Super Lite (A/G/P): 125 USD, Premium Economy Flex (W): 75 USD, Premium Economy Classic (Z/U): 100 USD, Business Flex (J/C): 75 USD, Business Classic (D/I): 100 USD. 

Exchange fee:  

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L/Q): 50 USD per change, Economy Lite (N/R/T/E): 75 USD per change, Economy Super Lite (A/G/P): 100 USD per change, Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 50 USD per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 50 USD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 50 USD per change, Economy Classic (S/H/K/L/Q): 75 USD per change, Economy Lite (N/R/T/E): 100 USD per change, Economy Super Lite (A/G/P): 125 USD per change, Premium Economy Flex (W): 50 USD per change, Premium Economy Classic (Z/U): 75 USD per change, Business Flex (J/C): 50 USD per change, Business Classic (D/I): 75 USD per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L/Q) 1 piece (23kg), economy economy discount class (N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), premium flexible economy class (W) 2 pieces (23kg/piece), premium standard economy class (Z/U) 2 pieces (23kg/piece), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

1.4 From Vietnam to United States: 

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 100 USD, Economy Classic (S/H/K/L/Q): 150 USD, Economy Lite (N/R/T/E:) 200 USD, Economy Super Lite (A/G/P): 250 USD, Premium Economy Flex (W): 100 USD, Premium Economy Classic (Z/U): 150 USD, Business Flex (J/C): 100 USD, Business Classic (D/I): 150 USD. 

On/after ticketed flight date: Economy Flex (Y/M/B): 150 USD, Economy Classic (S/H/K/L/Q): 200 USD, Economy Lite (N/R/T/E): 250 USD, Economy Super Lite (A/G/P): 250 USD, Premium Economy Flex (W): 150 USD, Premium Economy Classic (Z/U): 200 USD, Business Flex (J/C): 150 USD, Business Classic (D/I): 200 USD. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L/Q): 100 USD per change, Economy Lite (N/R/T/E): 150 USD per change, Economy Super Lite (A/G/P) 200 USD per change, Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 100 USD per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 100 USD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 100 USD per change, Economy Classic (S/H/K/L/Q): 150 USD per change, Economy Lite (N/R/T/E): 200 USD per change, Economy Super Lite (A/G/P): 250 USD per change, Premium Economy Flex (W): 100 USD per change, Premium Economy Classic (Z/U): 150 USD per change, Business Flex (J/C): 100 USD per change, Business Classic (D/I): 150 USD per change. 

Checked baggage:

Flexible economy class (Y/M/B) 2 pieces (23kg), standard economy class (S/H/K/L/Q) 2 pieces (23kg), economy economy discount class (N/R/T/E) 2 pieces (23kg), super economy discount class (A/G/P) 2 pieces (23kg), premium economy flexible class (W) 2 pieces (23kg), premium economy standard class (Z/U) 2 pieces (23kg), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

1.5 From Vietnam to Southeast Asia, Hong Kong, Taiwan and other  International destinations: 

Refund fee:

Before ticketed flight date: Economy Flex (Y/M/B): 30 USD, Economy Classic (S/H/K/L): 50 USD, Economy Lite (Q/N/R/T/E): 80 USD, Economy Super Lite (A/G/P): 100 USD,  Business Flex (J/C): 30 USD, Business Classic (D/I): 50 USD. 

On/after ticketed flight date: Economy Flex (Y/M/B): 50 USD, Economy Classic (S/H/K/L): 80 USD, Economy Lite (Q/N/R/T/E): 100 USD, Economy Super Lite (A/G/P): 100 USD,  Business Flex (J/C): 50 USD, Business Classic (D/I): 80 USD. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L): 30 USD per change, Economy Lite (Q/N/R/T/E): 50 USD per change, Economy Super Lite (A/G/P): 80 USD per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 30 USD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 30 USD per change, Economy Classic (S/H/K/L): 50 USD per change, Economy Lite (N/R/T/E): 80 USD per change, Economy Super Lite (A/G/P): 100 USD per change, Business Flex (J/C): 30 USD per change, Business Classic (D/I): 50 USD per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L) 1 piece (23kg), economy economy discount class (N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), flexible business class (J/C) 1 piece (32kg/piece), standard business class (D/I) 1 piece (32kg/piece).

2.Departing from outside Vietnam

2.1 From Australia:

Refund Fee:

Before ticketed flight date: Economy Flex (Y/M/B): 120 AUD/120 NZD, Economy Classic (S/H/K/L/Q): 160 AUD/160 NZD, Economy Lite (N/R/T/E): 250 AUD/250 NZD, Economy Super Lite (A/G/P): 400 AUD/400 NZD, Premium Economy Flex (W): 120 AUD/120 NZD, Premium Economy Classic (Z/U): 160 AUD/160 NZD, Business Flex (J/C): 120 AUD/120 NZD, Business Classic (D/I): 160 AUD/160 NZD.

On/after ticketed flight date: Economy Flex (Y/M/B): 160 AUD/160 NZD, Economy Classic (S/H/K/L/Q): 250 AUD/250 NZD, Economy Lite (N/R/T/E): 400 AUD/400 NZD, Economy Super Lite (A/G/P): 400 AUD/400 NZD, Premium Economy Flex (W): 160 AUD/160 NZD, Premium Economy Classic (Z/U): 250 AUD/250 NZD, Business Flex (J/C): 160 AUD/160 NZD, Business Classic (D/I): 250 AUD/250 NZD. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L/Q): 120 AUD/120 NZD per change, Economy Lite (N/R/T/E): 160 AUD/160 NZD per change, Economy Super Lite (A/G/P): 250 AUD/250 NZD per change, Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 120 AUD/120 NZD per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 120 AUD/120 NZD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 120 AUD/120 NZD per change, Economy Classic (S/H/K/L/Q): 160 AUD/160 NZD per change, Economy Lite (N/R/T/E): 250 AUD/250 NZD per change, Economy Super Lite (A/G/P): 400 AUD/400 NZD per change, Premium Economy Flex (W): 120 AUD/120 NZD per change, Premium Economy Classic (Z/U): 160 AUD/160 NZD per change, Business Flex (J/C) 120 AUD/120 NZD per change, Business Classic (D/I): 160 AUD/160 NZD per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L/Q) 1 piece (23kg), economy economy discount class (N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), premium flexible economy class (W) 2 pieces (23kg/piece), premium standard economy class (Z/U) 2 pieces (23kg/piece), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

2.2 From United States: 

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 100 USD/150 CAD, Economy Classic (S/H/K/L/Q): 150 USD/200 CAD, Economy Lite (N/R/T/E): 200 USD/250 CAD, Economy Super Lite (A/G/P): 250 USD/300 CAD, Premium Economy Flex (W): 100 USD/150 CAD, Premium Economy Classic (Z/U): 150 USD/200 CAD, Business Flex (J/C): 100 USD/150 CAD, Business Classic (D/I): 150 USD/200 CAD.  

On/after ticketed flight date: Economy Flex (Y/M/B): 150 USD/200 CAD, Economy Classic (S/H/K/L/Q): 200 USD/250 CAD, Economy Lite (N/R/T/E): 250 USD/300 CAD, Economy Super Lite (A/G/P): 250 USD/300 CAD, Premium Economy Flex (W): 150USD/200CAD, Premium Economy Classic (Z/U): 200USD/250CAD, Business Flex (J/C): 150 USD/200 CAD, Business Classic (D/I): 200 USD/250 CAD. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L/Q): 100 USD/150 CAD per change, Economy Lite (N/R/T/E): 150 USD/200 CAD per change, Economy Super Lite (A/G/P): 200 USD/250 CAD per change, Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 100 USD/150 CAD per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 100 USD/150 CAD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 100 USD/150 CAD per change, Economy Classic (S/H/K/L/Q): 150 USD/200 CAD per change, Economy Lite (N/R/T/E): 200 USD/250 CAD per change, Economy Super Lite (A/G/P): 250 USD/300 CAD per change, Premium Economy Flex (W): 100 USD/150 CAD per change, Premium Economy Classic (Z/U): 150 USD/200 CAD per change, Business Flex (J/C): 100 USD/150 CAD per change, Business Classic (D/I): 150 USD/200 CAD per change. 

Checked baggage:

Flexible economy class (Y/M/B) 2 pieces (23kg), standard economy class (S/H/K/L/Q) 2 pieces (23kg), economy economy discount class (N/R/T/E) 2 pieces (23kg), super economy discount class (A/G/P) 2 pieces (23kg), premium flexible economy class (W) 2 pieces (23kg/piece), premium standard economy class (Z/U) 2 pieces (23kg/piece), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

2.3 From Russia:

Refund fee: 

Refund fee before departure date of flight shown on ticket: Flexible economy class (Y/M/B/S) 50 EUR, standard economy class (H/K/L/Q/N/R) 50 EUR, economy economy class (T/E/A) 75 EUR, super economy class (G/P) 150 EUR, flexible business class (J/C) free, standard business class (D/I) 50 EUR.

Refund fee from the departure date of the flight shown on the ticket: Flexible economy class (Y/M/B/S) 50 EUR, standard economy class (H/K/L/Q/N/R) 75 EUR, economy saver class (T/E/A) 150 EUR, super saver class (G/P) 150 EUR, flexible business class (J/C) free, standard business class (D/I) 50 EUR.

Ticket change fee:

Itinerary change fee before the departure date of the flight shown on the ticket: Flexible economy class (Y/M/B/S) free, standard economy class (H/K/L/Q/N/R) 50 EUR, economy economy class (T/E/A) 75 EUR, economy super economy class (G/P) 150 EUR, flexible business class (J/C) free, standard business class (D/I) 50 EUR.

Itinerary change fee from the departure date of the flight shown on the ticket: Flexible economy class (Y) free, Flexible economy class (M/B/S) 50 EUR, Standard economy class (H/K/L/Q/N/R) 75 EUR, Economy economy class (T/E/A) 150 EUR, Economy super economy class (G/P) 150 EUR, Flexible business class (J/C) free, Standard business class (D/I) 50 EUR.

Checked baggage:

Flexible Economy Class (Y) 2 pieces (23kg), Flexible Economy Class (M/B/S) 2 pieces (23kg), Standard Economy Class (H/K/L/Q/N/R) 2 pieces (23kg), Economy Economy Class (T/E/A) 2 pieces (23kg), Super Economy Class (G/P) 2 pieces (23kg), Flexible Business Class (J/C) 2 pieces (32kg/piece), Standard Business Class (D/I) 2 pieces (32kg/piece).

2.4 From Europe (excluding Russia, Germany) :

Refund fee:

Before ticketed flight date: Economy Flex (Y/M/B): 100 EUR/GBP, Economy Classic (S/H/K/L/Q): 150 EUR/GBP, Economy Lite (N/R/T/E): 200 EUR/GBP, Economy Super Lite (A/G/P): 250 EUR/GBP, Premium Economy Flex (W): 100 EUR/GBP, Premium Economy Classic (Z/U): 150 EUR/GBP, Business Flex (J/C): 100 EUR/GBP, Business Classic (D/I): 150 EUR/GBP. 

On/after ticketed flight date: Economy Flex (Y/M/B): 150 EUR/GBP, Economy Classic (S/H/K/L/Q): 200 EUR/GBP, Economy Lite (N/R/T/E): 250 EUR/GBP, Economy Super Lite (A/G/P): 250 EUR/GBP, Premium Economy Flex (W): 150 EUR/GBP, Premium Economy Classic (Z/U): 200 EUR/GBP, Business Flex (J/C): 150 EUR/GBP, Business Classic (D/I): 200 EUR/GBP. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L/Q): 100 EUR/GBP per change, Economy Lite (N/R/T/E): 150 EUR/GBP per change, Economy Super Lite (A/G/P): 200 EUR/GBP per change, Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 100 EUR/GBP per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 100 EUR/GBP per change.

On/after ticketed flight date: Economy Flex (Y/M/B): 100 EUR/GBP per change, Economy Classic (S/H/K/L/Q): 150 EUR/GBP per change, Economy Lite (N/R/T/E): 200 EUR/GBP per change, Economy Super Lite (A/G/P): 250 EUR/GBP per change, Premium Economy Flex (W): 100 EUR/GBP per change, Premium Economy Classic (Z/U): 150 EUR/GBP per change, Business Flex (J/C): 100 EUR/GBP per change, Business Classic (D/I): 150 EUR/GBP per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L/Q) 1 piece (23kg), economy economy discount class (N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), premium flexible economy class (W) 2 pieces (23kg/piece), premium standard economy class (Z/U) 2 pieces (23kg/piece), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

2.5 From Germany:

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 75 EUR/GBP, Economy Classic (S/H/K/L/Q): 100 EUR/GBP, Economy Lite (N/R/T/E): 150 EUR/GBP, Economy Super Lite (A/G/P): 250 EUR/GBP, Premium Economy Flex (W): 75 EUR/GBP, Premium Economy Classic (Z/U): 100 EUR/GBP, Business Flex (J/C): 75 EUR/GBP Business Classic (D/I): 100 EUR/GBP. 

On/after ticketed flight date: Economy Flex (Y/M/B): 100 EUR/GBP, Economy Classic (S/H/K/L/Q): 150 EUR/GBP, Economy Lite (N/R/T/E): 250 EUR/GBP, Economy Super Lite (A/G/P): 250 EUR/GBP, Premium Economy Flex (W): 100 EUR/GBP, Premium Economy Classic (Z/U): 150 EUR/GBP, Business Flex (J/C): 100 EUR/GBP, Business Classic (D/I): 150 EUR/GBP. 

Exchange fee:

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L/Q): 75 EUR/GBP per change, Economy Lite (N/R/T/E): 100 EUR/GBP per change, Economy Super Lite (A/G/P): 150 EUR/GBP per change, Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 75 EUR/GBP per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 75 EUR/GBP per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 75 EUR/GBP per change, Economy Classic (S/H/K/L/Q): 100 EUR/GBP per change, Economy Lite (N/R/T/E): 150 EUR/GBP per change, Economy Super Lite (A/G/P): 250 EUR/GBP per change, Premium Economy Flex (W): 75 EUR/GBP per change, Premium Economy Classic (Z/U): 100 EUR/GBP per change, Business Flex (J/C): 75 EUR/GBP per change, Business Classic (D/I): 100 EUR/GBP per change.

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L/Q) 1 piece (23kg), economy economy discount class (N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), premium flexible economy class (W) 2 pieces (23kg/piece), premium standard economy class (Z/U) 2 pieces (23kg/piece), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

2.6 From Korea:

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 30,000 KRW, Economy Classic (S/H/K/L): 50,000 KRW, Economy Lite (Q/N/R/T/E): 70,000 KRW, Economy Super Lite (A/G/P): 100,000 KRW, Business Flex (J/C): 30,000 KRW, Business Classic (D/I): 50,000 KRW. 

On/after ticketed flight date: Economy Flex (Y/M/B): 50,000 KRW, Economy Classic (S/H/K/L): 70,000 KRW, Economy Lite (Q/N/R/T/E): 100,000 KRW, Economy Super Lite (A/G/P): 100,000 KRW, Business Flex (J/C): 50,000 KRW, Business Classic (D/I): 70,000 KRW. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L): 30,000 KRW per change, Economy Lite (Q/N/R/T/E): 50,000 KRW per change, Economy Super Lite (A/G/P): 70,000 KRW per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 30,000 KRW per change. .

On/after ticketed flight date: Economy Flex (Y/M/B): 30,000 KRW per change, Economy Classic (S/H/K/L): 50,000 KRW per change, Economy Lite (Q/N/R/T/E): 70,000 KRW per change, Economy Super Lite (A/G/P): 100,000 KRW per change, Business Flex (J/C): 30,000 KRW per change, Business Classic (D/I): 50,000 KRW per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L) 1 piece (23kg), economy economy discount class (Q/N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

2.7 From Japan:

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 10,000 JPY, Economy Classic (S/H/K/L): 15,000 JPY, Economy Lite (Q/N/R/T/E): 20,000 JPY, Economy Super Lite (G/P): 30,000 JPY (Class A: not permitted), Premium Economy Flex (W): 10,000 JPY, Premium Economy Classic (Z/U): 15,000 JPY, Business Flex (J/C): 10,000 JPY, Business Classic (D/I): 15,000 JPY. 

On/after ticketed flight date: Economy Flex (Y/M/B): 15,000 JPY, Economy Classic (S/H/K/L): 20,000 JPY, Economy Lite (Q/N/R/T/E): 30,000 JPY Economy Super Lite (G/P): 30,000 JPY (Class A: not permitted), Premium Economy Flex (W): 15,000 JPY, Premium Economy Classic (Z/U): 20,000 JPY, Business Flex (J/C): 15,000 JPY, Business Classic (D/I): 20,000 JPY. 

Exchange fee:

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L): 10,000 JPY per change, Economy Lite (Q/N/R/T/E): 15,000 JPY per change, Economy Super Lite (G/P): 20,000 JPY per change (Class A: not permitted), Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 10,000 JPY per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 10,000 JPY per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 10,000 JPY per change, Economy Classic (S/H/K/L): 15,000 JPY per change, Economy Lite (Q/N/R/T/E): 20,000 JPY per change, Economy Super Lite (G/P): 30,000 JPY per change (Class A: not permitted), Premium Economy Flex (W): 10,000 JPY per change, Premium Economy Classic (Z/U): 15,000 JPY per change, Business Flex (J/C): 10,000 JPY per change, Business Classic (D/I): 15,000 JPY per change. 

Checked Baggage:

Flexible Economy Class (Y/M/B), Standard Economy Class (S/H/K/L), Economy Saver Class (Q/N/R/T/E), Super Economy Saver Class (A/G/P), Premium Economy Flex Class (W), Premium Economy Standard (Z/U) including NRT-DAD 01 piece (23kg) except (Tokyo/Osaka to Vietnam (except NRT-DAD) /Asia/Australia 02 pieces (23kg), Flexible Business Class (J/C), Standard Business Class (D/I) including NRT-DAD 01 piece (32kg) except (Tokyo/Osaka to Vietnam (except NRT-DAD) /Asia/Australia 02 pieces (32kg).

2.8 From China:

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 220 CNY, Economy Classic (S/H/K/L/Q): 370 CNY, Economy Lite (N/R/T/E): 550 CNY, Economy Super Lite (A/G/P): 730 CNY, Business Flex (J/C): 220 CNY, Business Classic (D/I): 370 CNY. 

On/after ticketed flight date: Economy Flex (Y/M/B): 370 CNY, Economy Classic (S/H/K/L/Q): 550 CNY, Economy Lite (N/R/T/E): 730 CNY Economy Super Lite (A/G/P): 730 CNY, Business Flex (J/C): 370 CNY, Business Classic (D/I): 550 CNY. .

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L/Q): 220 CNY per change, Economy Lite (N/R/T/E): 370 CNY per change, Economy Super Lite (A/G/P): 550 CNY per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 220 CNY per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 220 CNY per change, Economy Classic (S/H/K/L/Q): 370 CNY per change, Economy Lite (N/R/T/E): 550 CNY per change, Economy Super Lite (A/G/P): 730 CNY per change, Business Flex (J/C): 220 CNY per change, Business Classic (D/I): 370 CNY per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L/Q) 1 piece (23kg), economy economy class (N/R/T/E) 1 piece (23kg), super economy class (A/G/P) 1 piece (23kg), flexible business class (J/C) 2 pieces (32kg/piece), standard business class (D/I) 2 pieces (32kg/piece).

2.9 From Taiwan:

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 1,000 TWD, Economy Classic (S/H/K/L): 1,600 TWD, Economy Lite (Q/N/R/T/E): 2,600 TWD, Economy Super Lite (A/G/P): 3,200 TWD, Business Flex (J/C): 1,000 TWD, Business Classic (D/I): 1,600 TWD. 

On/after ticketed flight date: Economy Flex (Y/M/B): 1,600 TWD, Economy Classic (S/H/K/L): 2,600 TWD, Economy Lite (Q/N/R/T/E): 3,200 TWD, Economy Super Lite (A/G/P): 3,200 TWD, Business Flex (J/C): 1,600 TWD, Business Classic (D/I): 2,600 TWD. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L): 1,000 TWD per change, Economy Lite (Q/N/R/T/E): 1,600 TWD per change, Economy Super Lite (A/G/P): 2,600 TWD per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 1,000 TWD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 1,000 TWD per change, Economy Classic (S/H/K/L): 1,600 TWD per change, Economy Lite (Q/N/R/T/E): 2,600 TWD per change, Economy Super Lite (A/G/P): 3,200 TWD per change, Business Flex (J/C): 1,000 TWD per change, Business Classic (D/I): 1,600 TWD per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L) 1 piece (23kg), economy economy discount class (Q/N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), flexible business class (J/C) 1 piece (32kg), standard business class (D/I) 1 piece (32kg).

2.10 From Hong Kong, Macau:

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 220 CNY/250 HKD/250 MOP, Economy Classic (S/H/K/L): 370 CNY/400 HKD/400 MOP, Economy Lite (Q/N/R/T/E): 550 CNY/650 HKD/650 MOP, Economy Super Lite (A/G/P): 730 CNY/800 HKD/800 MOP, Business Flex (J/C): 220 CNY/250 HKD/250 MOP, Business Classic (D/I): 370 CNY/400 HKD/400 MOP. 

On/after ticketed flight date: Economy Flex (Y/M/B): 370 CNY/400 HKD/400 MOP, Economy Classic (S/H/K/L): 550 CNY/650 HKD/650 MOP, Economy Lite (Q/N/R/T/E): 730 CNY/800 HKD/800 MOP, Economy Super Lite (A/G/P): 730 CNY/800 HKD/800 MOP, Business Flex (J/C): 370 CNY/400 HKD/400 MOP, Business Classic (D/I): 550 CNY/650 HKD/650 MOP. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L): 220 CNY/250 HKD/250 MOP per change, Economy Lite (Q/N/R/T/E): 370 CNY/400 HKD/400 MOP per change, Economy Super Lite (A/G/P): 550 CNY/650 HKD/650 MOP per change, Business Flex (J/C): permitted without fee per change, Business Classic (D/I): 220 CNY/250 HKD/250 MOP per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 220 CNY/250 HKD/250 MOP per change, Economy Classic (S/H/K/L): 370 CNY/400 HKD/400 MOP per change, Economy Lite (Q/N/R/T/E): 550 CNY/650 HKD/650 MOP per change, Economy Super Lite (A/G/P): 730 CNY/800 HKD/800 MOP per change, Business Flex (J/C): 220 CNY/250 HKD/250 MOP per change, Business Classic (D/I): 370 CNY/400 HKD/400 MOP per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L) 1 piece (23kg), economy economy discount class (Q/N/R/T) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), flexible business class (J/C) 1 piece (32kg), standard business class (D/I) 1 piece (32kg).

2.11 From Southeast Asia and others ( Excluding Vietnam) :

Refund fee: 

Before ticketed flight date: Economy Flex (Y/M/B): 30 USD, Economy Classic (S/H/K/L): 50 USD, Economy Lite (Q/N/R/T/E): 80 USD, Economy Super Lite (A/G/P): 100 USD, Business Flex (J/C): 30 USD, Business Classic (D/I): 50 USD. 

On/after ticketed flight date: Economy Flex (Y/M/B): 50 USD, Economy Classic (S/H/K/L): 80 USD, Economy Lite (Q/N/R/T/E): 100 USD, Economy Super Lite (A/G/P): 100 USD, Business Flex (J/C): 50 USD, Business Classic (D/I): 80 USD. 

Exchange fee: 

Before ticketed flight date: Economy Flex (Y/M/B): permitted without fee, Economy Classic (S/H/K/L): 30 USD per change, Economy Lite (Q/N/R/T/E): 50 USD per change, Economy Super Lite (A/G/P): 80 USD per change, Business Flex (J/C): permitted without fee, Business Classic (D/I): 30 USD per change. 

On/after ticketed flight date: Economy Flex (Y/M/B): 30 USD per change, Economy Classic (S/H/K/L): 50 USD per change, Economy Lite (Q/N/R/T/E): 80 USD per change, Economy Super Lite (A/G/P): 100 USD per change, Business Flex (J/C): 30 USD per change, Business Classic (D/I): 50 USD per change. 

Checked baggage:

Flexible economy class (Y/M/B) 1 piece (23kg), standard economy class (S/H/K/L) 1 piece (23kg), economy economy discount class (Q/N/R/T/E) 1 piece (23kg), super economy discount class (A/G/P) 1 piece (23kg), flexible business class (J/C) 1 piece (32kg), standard business class (D/I) 1 piece (32kg).

3. Itineraries for SNCF domestic trains in France, DB (W2) in Germany, 9B in the UK/Spain:

3.1 SNCF Railways in France:

Refund and exchange fee:  

At least 72 hours before departure of ticketed railway sector: Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U): 150 EUR, Business Flex (J/C): permitted without fee, Business Classic (D/I): 150 EUR. 

Less than 72 hours before departure of ticketed railway sector or later: Premium Economy Flex (W): 90 EUR, Premium Economy Classic (Z/U): 240 EUR, Business Flex (J/C): 150 EUR, Business Classic (D/I): 300 EUR. 

3.2 DB (W2) Railways in Germany: 

Refund and exchange fee: 

At least 02 days before departure date of ticketed railway sector: Premium Economy Flex (W): permitted without fee, Premium Economy Classic (Z/U):150 EUR, Business Flex (J/C): permitted without fee, Business Classic (D/I): 100 EUR. 

Less than 02 days before departure of ticketed railway sector or later: Premium Economy Flex (W): 100 EUR, Premium Economy Classic (Z/U): 150 EUR, Business Flex (J/C): 150 EUR, Business Classic (D/I:) 250 EUR. 

3.3 9B Railways in England/Spain:

Refund and exchange fee: 

Less than 07 days before departure date of ticketed railway sector: Premium Economy Flex (W): 90 EUR, Premium Economy Classic (Z/U): 90 EUR, Business Flex (J/C): 90 EUR, Business Classic (D/I): 90 EUR. 

After departure of ticketed railway sector or later: Premium Economy Flex (W): Railways in England: 240 EUR and Railways in Spain: 120 EUR, Premium Economy Classic (Z/U): railways in England: 240 EUR and railways in Spain: 120 EUR, Business Flex (J/C): railway in England: 300 EUR, railway in Spain: 200 EUR, Business Classic (D/I): railway in England: 300 EUR, railway in Spain: 200 EUR.