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I would like to know the flight ticket policy of Bamboo Airways.
Bamboo Airways offers many ticket classes with different benefits and conditions. Below is a summary of the popular ticket classes:
1. Economy Smart:
Ticket refund: At least 03 hours before departure time, fee 450,000 VND; Within 03 hours before and after departure time (normal flight period) fee 600,000 VND, (Tet flight period) fee 1,100,000 VND.
Ticket change: At least 03 hours before departure time, fee 450,000 VND; Within 03 hours before and after departure time (normal flight period) fee 600,000 VND, (Tet flight period) fee 1,100,000 VND.
Hand luggage: 7kg
Checked luggage: Paid
2.Economy Flex:
Refund: Minimum 03 hours before departure time, fee 300,000 VND; Within 03 hours before and after departure time (normal flight period) fee 300,000 VND, (Tet flight period) fee 800,000 VND.
Change ticket: Minimum 03 hours before departure time free; Within 03 hours before and after departure time (normal flight period) free, (Tet flight period) fee 500,000 VND.
Hand luggage: 7kg
Checked luggage: 20kg
3. Economy Hot deal:
Refund: Not applicable
Change ticket: At least 03 hours before departure time, fee 600,000 VND + difference (if any); After departure time (normal flight period, Tet flight period) not applicable.
Carry-on baggage: 7kg
Checked baggage: 20kg
4.Economy Saver Max:
Refund: Not applicable
Change ticket: At least 03 hours before departure time, fee 600,000 VND + difference (if any); After departure time (normal flight period, Tet flight period) Not applicable.
Carry-on baggage: 7kg
Checked baggage: Pay fee
5.Business Flex:
Refund: Minimum 03 hours before departure time fee 300,000 VND; Within 03 hours before and after departure time (normal flight period) fee 300,000 VND, (Tet flight period) fee 800,000 VND.
Change ticket: Minimum 03 hours before departure time free; Within 03 hours before and after departure time (normal flight period) free, (Tet flight period) fee 500,000 VND.
Hand luggage: 2x7kg
Checked luggage: 40kg
6.Business Smart:
Refund: At least 03 hours before departure time Fee 450,000 VND; Within 03 hours before and after departure time (Normal flight period) Fee 450,000 VND, (Tet flight period) Fee 950,000 VND.
Change ticket: At least 03 hours before departure time Fee 300,000 VND; Within 03 hours before and after departure time (Normal flight period) Fee 450,000 VND, (Tet flight period) Fee 950,000 VND.
Hand luggage: 2x7kg
Checked luggage: 40kg
Note: Ticket policies may change over time and depending on current promotions. Currently, the airline provides meals on the flight. For more details and the latest updates, you should visit Bamboo Airways' official website.
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