If you realize that you’ve paid the wrong amount (either overpaid or underpaid), Heyotrip is here to help you resolve the issue quickly and accurately.

1.Double-check your payment details:

Confirm how much you paid, how much you were supposed to pay, and your booking reference (if available).

2.Prepare the following information to send to our support team:

• Full name and contact number
• Booking or order reference number (if available)
• Screenshot or photo of your payment receipt or bank transfer slip
• Amount paid and the correct amount due

3.Contact us through one of the following channels:

• 📧 Email: support@heyotrip.com