How can we help?
- Does the hotel require me to pay before arrival or can I pay after check-in?
- Does the hotel offer airport shuttle service?
- Can I add an extra bed/baby crib to my room?
- Can I choose my bed type, request a smoking/non-smoking room, or request connecting rooms?
- What should I do if the hotel cancels my reservation?
Are taxes and fees included in the room rate? Are there any additional charges?
When booking a hotel room, one of the most important concerns for customers is whether the listed price includes all taxes and fees and if there will be any extra charges beyond the displayed rate. Understanding this helps you better prepare your budget and avoid unexpected costs upon check-in.
1. Room rates usually include basic taxes and fees
- On booking platforms like Heyotrip.com, the displayed price is often the final price, including VAT and mandatory service fees as required by the hotel or local regulations.
- This means you can be confident that the price you see is the price you will pay, with no hidden taxes or surprise fees.
2. Possible additional charges
However, there are some charges that may arise beyond the basic room rate, such as:
- Extra hotel services: laundry, minibar, phone calls, room service, equipment rental, etc.
- Parking fees: if the hotel does not include parking in the room rate or if you use external parking services.
- Tourism or city taxes: some locations charge additional local taxes collected directly by the hotel.
- Extra cleaning fees: for special cleaning requests or extended stays.
- Early check-in or late check-out fees: some hotels charge extra if you want to check in earlier or check out later than the standard times.
3. How to know about extra charges?
- Carefully read the booking details and terms on Heyotrip.com before payment.
- Contact the hotel directly or Heyotrip customer support to inquire about possible additional fees.
- Upon arrival, ask the front desk about any charges that may apply during your stay.
In summary: The room rates shown on Heyotrip.com typically include all basic taxes and fees, making it easier for you to manage your budget. However, certain additional services or special requests may incur extra charges depending on your needs and the hotel’s policies.