Airport transfer service is one of the most sought-after amenities by travelers, especially after a long flight or when arriving in an unfamiliar city. However, not all hotels provide this service, and policies may vary depending on the property.

1. It depends on the hotel type

• Hotels rated 3 stars and above especially international chains or those located near airports often offer airport transfer services for guests.
• Smaller hotels, homestays, or budget accommodations may not provide this service, though some may assist in arranging transportation through external providers if requested.

2. The service may be free or chargeable

• Some hotels include free airport transfers as part of promotional packages or for guests who book directly through their official website.
• In many cases, the service is charged separately, with pricing depending on the distance from the airport, type of vehicle, and time of pickup (night transfers may incur extra fees).

3. Advance booking is usually required

• To ensure a timely pickup, most hotels require guests to book the transfer service in advance, typically at least 24 hours before the flight.
• When booking, you'll need to provide your flight details, including flight number, arrival or departure time, and number of passengers.

4. How can I find out if a hotel offers airport transfers?

• When booking through online platforms like Booking.com or Agoda, you can check the “Amenities” or “Hotel Services” section for this information.
• Alternatively, you can contact the hotel directly via email or phone to confirm and make a reservation if needed.