How can we help?
- Does the hotel offer airport shuttle service?
- Are taxes and fees included in the room rate? Are there any additional charges?
- Can I add an extra bed/baby crib to my room?
- Can I choose my bed type, request a smoking/non-smoking room, or request connecting rooms?
- What should I do if the hotel cancels my reservation?
Does the hotel require me to pay before arrival or can I pay after check-in?
Payment policies vary depending on the hotel and room type you choose. Some hotels require payment in advance to confirm your reservation, especially during peak seasons or with special rates. On the other hand, many hotels allow you to pay upon check-in. All payment information will be clearly displayed during the booking process, making it easy for you to understand and choose the appropriate option. If you need further assistance, our support team is always ready to accompany you.