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Can I cancel my hotel booking?
You can cancel your booking, but whether there’s a fee or not depends on the cancellation policy of the property or service you booked. Here are a few important things to keep in mind:
1. Check the Cancellation Policy
First, review the terms and conditions included in your booking confirmation. Each property or service provider may have a different policy, such as:
- Free cancellation: You can cancel without any charge if done within a specific time frame (e.g., 48 hours before check-in).
- Cancellation with fee: Some bookings may incur a partial or full charge if you cancel after the allowed period.
- Non-refundable: Certain special offers or discounted rates may not allow cancellation or any refund once the booking is made.
2. How to Cancel a Booking
You can cancel your booking by following these steps:
- Log in to your account on the booking website or app.
- Go to the “My Bookings” or “Booking History” section.
- Select the booking you want to cancel, click “Cancel Booking,” and follow the instructions.
If you run into any issues, feel free to contact our customer support team for assistance.
3. Things to Keep in Mind
- Always read the cancellation policy carefully before booking.
- Some services may charge a cancellation fee even if it’s well before the check-in date.
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